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“What is KanjukuLIVE?”
”How long can I chat with a Kanjuku lady?”
“Is she really chatting from her home?”
I believe you have all kinds of questions about KanjukuLIVE. In this section,
we would like to give you the answers!
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| Q-1 |
What
is KanjukuLIVE? |
| A-1 |
KanjukuLIVE is the newest type of live
chat site. On the other side of your monitor, many hot girls
are waiting for you to chat! Of course, all the girls are
REAL! You can have so much fun with these hot sexy girls.
You can talk with more than one girl at the same time, or
you can talk to a favorite girl you find. Now, you can choose
the girls from different categories. All you have to do is
pick up the girl you like to talk!! |
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| Q-2 |
Is
this a XXX channel? |
| A-2 |
Yes. All hot girls have different
charms. All of the girls are very shy… Please lead her towards
being more wild and sexy. Let’s get the experience of virtual
dating and sex! |
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| Q-3 |
Must
I be a certain age? |
| A-3 |
Yes. This site includes adult
content. If you are not old enough to see adult content,
please leave the site. |
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| Q-4 |
What
is the cost to use KanjukuLIVE? Is this a membership site?
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| A-4 |
KanjukuLIVE charges based on points.
There is NO extra service fee! Please choose the package
that you would like to purchase. |
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| Q-5 |
What
is the 2shot? Is this really a private session? |
| A-5 |
When you choose [2shot], this
is a private session between only you and the girl you are
talking to. Nobody can bother your session when you are in
private session. |
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| Q-6 |
Is
there any phone charge? |
| A-6 |
KanjukuLIVE is prepaid point purchase
only. There is no additional services fee or long distance
phone fee. |
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| Q-7 |
How
do you protect the users’ privacy? |
| A-7 |
All your personal information
will be sent to us or the credit card service center using
128 bit SSL code. Also, our policy is that we do not share
any of your personal information with any public organizations. |
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| Q-8 |
Are
they really chatting from their homes? |
| A-8 |
All KanjukuLIVE Ladies are live from their
homes! All performers have different computers, so this might
cause some image and voice quality differences. |
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| Q-9 |
What
should I do when I have a problem? |
| A-9 |
You can contact us by via e-mail
about any kinds of problem. Please feel free to e-mail us
when you have any problems or questions. (https://service.d2pass.com/klenmember/inquiry/) |
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| Q-10 |
Can
I put an advertisement in magazines or my home page? |
| A-10 |
If you would like to put
our KanjukuLIVE banner on your home page as to promote us, this
will be no problem. We also recommend joining the DTI Services,
Inc, Affiliate program.
More about Affiliate Program? http://www.dtiserv.com/affiliate/service/
For advertisements for magazines (including search engines), please contact
us. We will respond to your e-mail about advertisement for magazines.
(
https://service.d2pass.com/klenmember/inquiry/)
KanjukuLIVE owns all rights for
all KanjukuLIVE Ladies’ images, voices and movies. Please do not
make any copies, use in any public places or your own
site without asking KanjukuLIVE.
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| Q-11 |
Contacting
KanjukuLIVE |
| A-11 |
Allbright Information Services, Inc.
601 S.Figueroa St. Suite 3750
Los Angeles, CA 90017, US
Phone： 1-800-925-2573(US and Canada Only) / 1-213-542-7704(Outside the US)
https://service.d2pass.com/klenmember/inquiry/
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| Q-12 |
I
changed my e-mail address. Do I need to report my e-mail
address change? |
| A-12 |
Please let us know your
new e-mail address when you change your e-mail address.
(https://service.d2pass.com/klenmember/inquiry/）When you e-mail us about your new e-mail address, please write your old e-mail
address, new e-mail address and your username.
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| Q-13 |
I
would like to send a message to my favorite performer… |
| A-13 |
Send us an e-mail message
for your favorite girls. We will send the e-mail to your
favorite performer. Also, when you become a member of KanjukuLIVE,
you will get your own KanjukuLIVE mailbox account . You can
send private messages to KanjukuLIVE Ladies. Do not forget the name
of the girl you want to send a message to! (https://service.d2pass.com/klenmember/inquiry/）
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| Q-14 |
I
would like to let the staff know about a request. |
| A-14 |
If you have any requests
for KanjukuLIVE, please feel free to e-mail us. Your opinion
is very important for our service. Contact e-mail: https://service.d2pass.com/klenmember/inquiry/
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| Q-15 |
Can
I sign up with a free e-mail address? |
| A-15 |
Yes, you can sign up with your free e-mail address.
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| Q-1 |
Why
do I need to purchase points? |
| A-1 |
This site offers prepaid services.
After you sign up for the site with your credit card, you
can begin to chat with the girls as much as you want. The
credit cards we will accept: Visa, MasterCard, American Express,
JCB, and Diners Club |
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| Q-2 |
What
kind of security system does KanjukuLIVE use for credit cards? |
| A-2 |
KanjukuLIVE uses VeriSign’s system.
We are using DTI Services, Inc. for the credit card processing
system. Both companies have established strong reputations
in the internet industry. Allbright Information Services, Inc. customer support center is open 365 days to support you! |
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| Q-3 |
Please
tell me how to purchase points! |
| A-3 |
Please see below:
- Go to the [Point
Purchase] page.
- Choose the amount of
points you like to purchase and click the purchase
button on the right.
We are using DTI Services
Inc’s online credit card service system. Just pull out
your credit card and fill in the forms. You decide your
username and password in this form. When you are done
with your sign up, you will receive an automated receipt
through e-mail.
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| Q-4 |
How
long can I chat with 1 point? |
| A-4 |
1 points allows you to chat for
1 minute with the girl you chose. If your points run out,
the session will automatically turn off. Do not miss the
chance to talk to HOT girls! We recommend you to purchase
ahead of time. |
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| Q-5 |
Can
I pay without using a credit card? |
| A-5 |
We only accept credit cards for
the chat. This also means that we are checking your age using
your credit card to protect your safety while you enjoy the
KanjukuLIVE. |
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| Q-6 |
If
I lose my username or/and password… What should I do? |
| A-6 |
Please access the page below.
We are ready with your account information when you need
it.
https://pw.allbrightinformation.com/?lang=en
You just need to give your
e-mail address, and then your account information will
be sent to you shortly.
*
The e-mail address must be the same e-mail address
you used to purchase points.
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| Q-7 |
Is
there any expiration date on the points I purchase? |
| A-7 |
Points will be expired in 6 months.
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| Q-8 |
Can
I get money back for the points I have not used? |
| A-8 |
We do not offer refunds
after you purchase points.
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| Q-9 |
Where can I ask about payment problem or system inquiry?
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| A-9 |
Customer support center is operated by Allbright Information Services, Inc.
Address: 601 S.Figueroa St. Suite 3750, Los Angeles, CA 90017, US
Phone： 1-800-925-2573(US and Canada Only) / 1-213-542-7704(Outside the US)
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| Q-1 |
What
kind of PC system do I need to use the KanjukuLIVE? |
| A-1 |
You only need to get to a location
with internet access, then you are ready to enjoy KanjukuLIVE.
We recommend you to have a DSL or faster internet connection
to use our service.
Cable connection is also an option, but it loses your connection easily.
Also, you can use a modem connection to have a chat session with a girl,
however, the quality of the picture and sounds will be low. For these
reasons, we highly recommend that you use DSL or faster connection
to use KanjukuLIVE.
The quality of the images
and sounds might decrease depending on your Operating
System (OS) or memory size. Please use the latest versions
for a better presentation.
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| Q-2 |
Can
I use the company Internet connection? |
| A-2 |
If your company LAN system gets
a global IP address should have no problem. If your company
LAN uses dial-up modems though a router, the information
from our site will stop at the router. In this case, you
need to connect your computer and router by serial connection.
Please check with your internet provider about the connection
details.
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| Q-3 |
What
kind of browser and plug-in do I need to have? |
| A-3 |
We recommend you to update your
browser to the newest version before you use KanjukuLIVE.
Our recommended computer situation:
Browser：
Windows Internet Explorer
6.0 or newer
Macintosh Internet Explorer
6.0 or newer
Internet Explorer Free
Download:
Internet
Internet Explorer 8 （Windows）
Plug-in:
Macromedia Flash Player 9 or newer
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| Q-4 |
Is
there anything I have to be careful about while I’m changing
the computer’s settings?
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| A-4 |
The KanjukuLIVE uses JavaScript
for our site functions. When you set your browser, please
turn ON the JavaScript. Also, set the security level at
Middle when you use KanjukuLIVE.
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| Q-5 |
I
don’t have any problems with my computer settings , but my
screen still freezes….
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| A-5 |
If your computer is connected
to the internet incorrectly, the firewall or terminal filter
might block our data. Although, it could be a possibility
that the site or/and internet providers are getting too
much traffic. If you have problems connecting to the site,
even when your computer connection is correctly, please
use the test below:
- All applications needs to
be turned off except KanjukuLIVE.
- Avoid the peak traffic time
for KanjukuLIVE.
- Use a broadband internet
service provider.
- Turn off the communication
tools such as messenger software.
- Close all windows then re-open
the KanjukuLIVE.
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| Q-6 |
I
cannot read the text! Why? |
| A-6 |
KanjukuLIVE uses Encoding as
UTF8 (Unicode) which covers different languages.
-
Internet Explorer
【View】→【Encoding】→【Japanese
(Auto-Select)】
【View】→【Encoding】→【Unicode
(UTF-8)】
-
Netscape
【View】→【Encoding】→【Japanese
(Auto-Select)】
【View】→【Encoding】→【Unicode
(UTF-8)】
The settings will
depend upon your browser. Please check your “Help”
for your browser.
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| Q-7 |
Can
I chat with more than 1 girl at the same time? |
| A-7 |
Yes! You can chat with more than
1 girl at the same time.
*The
points will charged by minutes per girl.
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| Q-8 |
I
cannot open the point purchase page…. |
| A-8 |
If
you cannot open the point purchase form, your browser’s security
code might not be strong enough. Please use the newest version
of your browser.
■I Can’t Open the Credit Card Purchase Form:
If you cannot open the point
purchase form, it might your browser’s Cipher Strength
is not strong enough. Please use the newest version of
your browser.
The Newest Version of Internet
Explorer Download:
Internet Explorer 8 （Windows）
■ Browser Setting:
You might receive a Security
Warning Message on your browser. This message shows when
you go to the purchase database from our site, please
click “Yes” then enter to the purchase form.
■Check Cipher Strength
- Click Help on the Internet
Explorer menu bar, and then open About Internet Explorer.
- In this window, you
must check if the Cipher Strength is 128-bit. If the
Cipher Strength is lower than 128-bit, you need to
up grade your Cipher Strength.
（If you using Windows2000, you need to install Service Pack 2 or later.）
For
newer versions of Windows Internet Explorer and Service Pack, you
may also update from Windows Update.
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| Q-9 |
The
windows opens, but a second later, the page is gone or goes
blank… |
| A-9 |
If your computer has pop-up blocker
system software or has shareware or freeware installed
(e.g. Google tool bar, @nifty tool bar etc.), the chat
window might close automatically. Please change the software’s
setting or uninstall before using KanjukuLIVE. |
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Q-10
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I
cannot login… Why? |
| A-10 |
If you cannot login to KanjukuLIVE,
please try steps 1 to 4.
①Clear cache
at Internet Explorer
→Tools (in menu bar)
→Internet Options
→Under the Temporary Files:
Chose Delete Files
→Delete All Files in Temporary
Files check mark in the box.
→Click OK
②Delete Cookies
at Internet Explorer
→Tools (in menu bar)
→Internet Options
→→Under the Temporary Files:
Chose Delete cookies…
→Delete All cookies in Temporary
Files check mark in the box.
→Click OK
③Security Setting
at Internet Explorer
→Tools (in menu bar)
→Internet Options
→Security Level of this Zone (Under
the Security Tab)
→Set your security level as Medium
→Click OK
④Flash Player Install
If you are using Windows 98, ME,
or 2000, your browser might not have an install of the
flash player.
Macromedia Flash Player 9 or newer
*If
you cannot solve the problem after you install the Flash
player, please update your browser as well.
*Please
restart your computer after you finish steps 1 though 4.
⑤Reinstall Internet Explorer
If you cannot solve your problem even you have been though steps 1 to 4, we recommend you to reinstall the latest version one more time.
Download Internet Explorer （Windows）
Internet Explorer 8 （Windows）
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